Legal Framework for Retail Consumer Protection
In the UAE, consumer rights are strictly protected under Federal Decree-Law No. 15 of 2020. Businesses must have transparent Terms and Conditions that cover returns, refunds, warranties, and dispute resolution to avoid heavy penalties and legal disputes.
- Custom drafting of T&Cs for e-commerce and brick-and-mortar retail.
- Compliance checks against UAE Ministry of Economy regulations.
- Clear definitions of liability, delivery terms, and data privacy.